Cosmetovigilance Privacy Policy

You can use our cosmetovigilance contact form to submit reports regarding potential adverse reactions related to the use of our cosmetic products. Below, we provide information on the processing of your personal data.

Controller

The controller for data processing is:

PerioTrap Pharmaceuticals GmbH
Weinbergweg 22
01622 Halle (Saale)
info@periotrap.com

Purpose of processing

The data you submit via the form will be processed in order to investigate, document, and evaluate potential adverse reactions or complaints related to the use of our cosmetic products.

This serves to ensure product safety and compliance with legal obligations regarding the monitoring of cosmetic products in accordance with the EU Cosmetic Regulation (EC) No 1223/2009.

Furthermore, we may use your contact details to ask follow-up questions regarding your report.

Categories of processed data

In the context of your report, the following data in particular may be processed:

  • Contact details (e.g., name, email address, phone number)

  • General information (e.g., age, gender)

  • Information on the product used (e.g., product name, batch number, purchase date)

  • Information on the application of the product

  • Description of potential reactions or symptoms

  • Information on medical treatment

  • Voluntary information on allergies or skin conditions

  • Other voluntary information for the processing of your report

Information on symptoms or allergies may constitute health data.

Legal basis for processing

Your personal data is processed on the basis of your consent in accordance with Art. 6(1)(a) GDPR.

To the extent that information regarding health-related reactions is processed, this is additionally based on your explicit consent in accordance with Art. 9(2)(a) GDPR.

Where necessary, processing may also take place to fulfill legal obligations regarding product safety monitoring.

Recipients of the data

Within our company, only those departments that require access to your data to process your report (e.g., quality assurance or product safety) have access to it.

Where necessary, data may also be transmitted to the following recipients:

  • Manufacturers or responsible persons of the product

  • External service providers (e.g., IT service providers)

  • Competent authorities in the context of legal obligations.

Data is only disclosed to the extent necessary for processing the report.

Storage period

Your data will only be stored for as long as is necessary to process your report and to fulfill legal documentation obligations.

Your rights

You have the right to:

  • Obtain information about your stored personal data

  • Have incorrect data corrected

  • Request the deletion of your data, provided there are no legal retention obligations to the contrary

  • Request the restriction of processing

  • Revoke your consent at any time with effect for the future.

Right to lodge a complaint

You also have the right to lodge a complaint with a data protection supervisory authority regarding the processing of your personal data.